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The complete package for large and demanding Shopware 6 projects with prioritized support, an account manager, and up to 15 hours of developer support.

Premium Package: Shopware 6 Administration - Complete Support

The Premium Package is the most comprehensive level of Shopware 6 administration I offer. It is aimed at larger stores and demanding e-commerce setups that need continuous hands-on support, short response times, and strategic guidance alongside technical execution. With this package, your store gets a long-term operational partner, not just occasional maintenance.

Included Services

  • Everything from the Plus Package
  • Up to 15 hours of developer support per month: More capacity for complex implementation work, custom development, and technical improvements.
  • Personal account management: A dedicated point of contact who knows your setup, priorities, and business context.
  • Prioritized support and strategic consulting: Faster response paths plus ongoing guidance for operational and growth decisions.

Price

EUR 2,697 per month

If you want full-service support for a serious Shopware 6 operation, this package gives you consistent technical execution and strategic backup in one setup. Contact me for a tailored plan.

How I work

Three principles that apply in every project

1

Understand before building

First the short technical assessment: what is the actual problem, where is the lever, what makes economic sense? Then the implementation.

2

Build instead of forwarding

You talk to the developer who does the work – no handover chain, no black box, clear status updates and early warning about risks.

3

Hand over instead of holding on

Code in your repository, tests, documentation and a deployment process your team understands. No vendor lock-in – your system does not depend on me afterwards.

Background

Experience at a glance

Today
Senior freelancer in ongoing Shopware projects of several agencies and merchants – at home in foreign repos, processes and deadlines.
Since 2021
Self-employed as Stefan Pilz Ltd. – remote for merchants and agencies: Shopware 5 and 6, Symfony, migrations, maintenance.
2015 – 2021
E-commerce backends: inventory, PIM and Amazon/eBay integrations for around 3.5 million products, then the Drillisch mobile-carrier web stores.
Since 2012
Full-time web developer – first at an agency: websites and stores with Joomla, xt-Commerce and Shopware.
2002
Completed vocational training as a software developer (C/C++). First own PHP websites from 2004.

Good fit

Works well when...

  • you have an existing Shopware system with a concrete technical issue.
  • you need direct PHP/Symfony support without agency overhead.
  • you expect clear analysis, clean implementation and traceable handover.

FAQ

Common questions before requesting

Which stores is the Premium Package for?

It fits larger or more demanding Shopware 6 projects with ongoing need for support, development and technical guidance.

How is it different from the Plus Package?

Premium provides more developer support, prioritized help and a more intensive strategic support setup.

Is custom development included?

Yes. Up to 15 hours of developer support per month can be used for custom technical work.

Is support prioritized?

Yes. Prioritized support is part of the package so important topics can be assessed and handled faster.

Do you check whether the package fits first?

Yes. Before starting, I clarify whether scope, store size and expectations really match the package.

Services

Shopware 6 Administration & Maintenance – Put Your Online Store on Autopilot

Services

All services

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Pricing & Hourly Rate

Transparent hourly rate of 95 € per hour for Shopware, PHP and Symfony development - without agency markup.

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