In short: The upcoming version 6.7.16.0 fixes critical errors in the customer view (cache problems) and the order process. Additionally, there are important corrections for SEO URLs and administration stability.

Summary

  • Critical cache error causes logged-in customers to see the guest view.
  • Errors when copying orders and changing addresses in the subscription checkout are being fixed.
  • SEO URLs of link categories no longer cause infinite loops.
  • Dynamic product groups are limited to 10,000 products when using OpenSearch.
  • Shopware 6.7.16.0 brings improvements for themes and security on Apache servers.

New Shopware Versions

Shopware 6.7.16.0 is expected to be released on 02.11.2026. This version contains improvements to themes, so changes to base themes are automatically transferred to all child themes. Additionally, security for static HTML and SVG files on Apache servers has been increased.

Known Errors Confirmed by Shopware

  • Dynamic product groups and OpenSearch: When OpenSearch is activated, dynamic product groups are limited to a maximum of 10,000 products. This causes products to erroneously disappear from the group. Affects versions 6.7.14.2 to 6.7.16.0; status is open.
  • Integration settings: When editing an integration in the administration for a second time, changes (e.g., administrator rights) may be lost, even though the system reports "saved". Affects versions 6.6.10.0 and 6.7.16.0; status is open.
  • Notification emails in the document portal: After installing SwagCommercial, notifications in the document portal are not sent until the flow indexer is started manually or the flow is saved in the Flow Builder (tool for automating business processes). Status is open.
  • Saving categories: Errors may occur when saving or leaving category details in the administration, especially if categories are managed via the API. Status: confirmed, high priority, open.

Fixed and Already Delivered

  • Themes and security: Improvements in the inheritance of theme changes and increased security for HTML/SVG files on Apache servers. Delivered with version 6.7.16.0.

Fixed, Coming with the Next Update

The following bug fixes are expected with version 6.7.16.0:

  • Cache error in customer view: An error caused logged-in customers to see a guest page (e.g., "Login" instead of "My Account"). This affected versions from 6.7.15.0.
  • Error page in checkout: Customers saw a technical error message (400) upon a failed payment instead of being redirected to the page to change the payment method.
  • Copying orders: An error caused copied orders to share address data with the original, meaning original orders could no longer be opened or address changes affected both orders.
  • Subscription checkout: Customers could not change their billing or shipping address in the checkout for subscriptions without triggering a system error.
  • Deleting rules and properties: Rules (e.g., in the Rule Builder for discount promotions) or property options could be deleted even though they were still in use. This could lead to discounts applying to all customers or variants losing properties.
  • Admin search: With certain plugins containing circular links, the administration search could consume all memory and crash the shop.
  • Deleting categories and folders: When deleting hierarchical structures, middle levels were deleted in the database but not correctly reported, leading to outdated data in webhooks or the admin search.
  • SEO URLs of link categories: Certain SEO URLs of link categories could overwrite the URLs of their target pages, leading to incorrect URLs or infinite loops (302 redirects).
  • Duplicating products: When duplicating a product, the product image was linked incorrectly, meaning the cover image could no longer be correctly edited or removed.
  • CSV import: The number "0" was incorrectly treated as an empty value during CSV imports, leading to default values or rejected rows.
  • Order filters in admin: Filtering orders (especially with promotion codes) could lead to timeouts and yield no results.

Further errors have been marked as resolved, but the delivery version is still unclear:

  • Customizable products (v6.8): Saving products with an assigned template leads to a system error (500).
  • Plugin 'Custom Products' (v6.8): The plugin for customizable products cannot be activated in version 6.8.
  • B2B offer documents: For B2B offers with multiple positions and position display activated, the document could not be created.
  • B2B document portal: Admin users without a full administrator role could not load the portal list due to missing read permissions.
  • B2B downloads: B2B employees received an error message (403 Forbidden) when downloading digital products.
  • Media upload: Uploading media via a URL now only allows http and https; protocols such as ftp:// are rejected.
  • B2B company accounts: When adding new employees to a company, all other companies were loaded, leading to slow loading times for shops with many B2B customers.
  • Product templates (Custom Products): Existing templates cannot be saved due to a database error.
  • PHP sessions: An issue with PHP sessions could cause the storefront to crash with a 500 error.

Outlook for Shopware 6.7.16.0

For milestone 6.7.16.0 (planned for 02.11.2026), the above bug fixes as well as the improvements to themes and Apache security are completed. Please note that dates may shift.

Frequently Asked Questions

Why do some of my customers suddenly see the guest view instead of their account?

This is due to a severe cache error in versions from 6.7.15.0. The solution is expected to be delivered with version 6.7.16.0; until then, clearing the cache may help.

What happens if I delete a rule that is still used in a discount promotion?

Due to an error, rules can be deleted even though they are still in use. This can lead to discounts suddenly applying to all customers. This error is expected to be fixed in version 6.7.16.0.

Why are not all items displayed in my dynamic product groups when I use OpenSearch?

When OpenSearch is activated, dynamic product groups are limited to a maximum of 10,000 products. Products above this limit erroneously disappear from the group. This error is known in versions 6.7.14.2 to 6.7.16.0 and is currently open.

Why are values of "0" not adopted during CSV import?

Shopware incorrectly treats the number "0" as an empty value during CSV import. This leads to either default values being used or the rows being rejected as erroneous. A solution is expected with version 6.7.16.0.

What should you do now?

  • Perform update: Install the update to version 6.7.16.0 to resolve the cache error, checkout problems, order copying errors, and SEO URL issues.
  • Check product groups: If you use OpenSearch, check if your dynamic product groups contain more than 10,000 items and if they are complete.
  • Control integrations: Reload the page after making changes to integrations in the admin to ensure that settings (e.g., administrator rights) were actually saved.
  • Check SwagCommercial: If you have installed SwagCommercial, start the flow indexer or re-save the notifications in the Flow Builder so that emails in the document portal are sent.
  • Check after update: After updating to 6.7.16.0, check if important rules or properties were erroneously deleted and if the SEO URLs of your most important categories are functioning correctly.
  • Check Custom Products: If you use the 'Custom Products' extension, check if templates can be saved; if not, contact support.

Sources

Tags:

Shopware Shopware 6 Shopware News Update